Privacy Policy

This Privacy Policy governs the manner in which Elite Chandelier Services collects, uses, maintains and discloses information collected from users (each, a "User") of the website ("Site"). This privacy policy applies to the Site and all products and services offered by Elite Chandelier Services.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, and in connection with other activities, services, features or resources we make available on our Site.. Users may visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Elite Chandelier Services may collect and use Users personal information for the following purposes:

- To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site
We may use feedback you provide to improve our products and services.
- To send periodic emails
We may use the email address to respond to their inquiries, questions, and/or other requests.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Compliance with children's online privacy protection act

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

Changes to this privacy policy

Elite Chandelier Services has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Elite Chandelier Services
3rd Floor
207 Regent Street,
0208 442 9119

Cleaning Service

If the crystal or glass pieces in your chandelier look cloudy, have spots on them and no longer reflect light as they used to, it’s time to get them cleaned.

Installation & Removal

Whether you are renovating your home, relocating, or in charge of transforming a commercial property, trust that we can securely dismantle and/or fit your chandelier safely in its place.

Restore & Repair

Bring your chandelier back to its original beauty. If intricate pieces, metal parts and electric wires are loose, chipped, cracked, twisted, missing or damaged by natural wearing or environmental forces such as water, humidity or fire, get in touch to find out how we can help.

Load Testing

Load testing is performed to determine the optimum strength of the ceiling material against the weight of the hanging object. This is a safety requirement in England and could be done easily the help of professionals.

Winch Testing

A winch system is a technique designed to make high-elevation objects become easily accessible. This system allows the chandelier to be lowered and lifted by a wire rope, eliminating the need for using hazardous ladders and expensive scaffolding.

Secure Storage

Short-term and long-term storage for high value items is available in our secure facility. Do speak to us if you’d like to know more about this service or have specific storage requirements. Learn more.